An Insurance broker is an independent insurance consultant who represents and protects the interests of the client. Being independent from insurers makes them provides impartial and objective advice to clients regarding their insurance needs. The role of the broker includes the following;

•  Assessing risks faced by clients and advising appropriate insurance cover
•  Structuring policies, provide advice on policy limits, terms and deductibles
•  Matching client’s needs with suitable insurers
•  Monitoring insurance companies financial performances
•  Administration of client insurance portfolio
•  Claims management

• Buyers of insurance in most cases have to search for a preferred provider resulting in searching costs. These costs are greatly reduced when you use a broker because there technical insurance market knowledge and understanding of capacity of insurers.
•  Increased buyers bargaining power; a broker leverages their industry position in the insurance value chain to obtain better terms and conditions for clients.
•  Uncertainty is reduced; A broker has adequate information for both the buyer and the seller with full access to information on prices and provides comfort of financial security to buyers.

• Our intermediary service approach is industry focus based. We understand that different industries face different risks. Using our profound industry knowledge and informed analysis, we aim to help simplify complex risks faced by our clients giving us an edge over competitors in understanding of client’s risks solutions. Our primary objective is to support our clients in managing and mitigating risks and controlling costs to meet the unique needs of individuals, entrepreneurs, SME’s and large corporations. This is attainable using our connected risk management insurance solutions aligned directly to your key strategic and operational business drivers. Our risks management solution approach is provided through segmented businesses with a focus on understanding and fulfilling the needs of specific client segment. Triumph boasts of extensive combined insurance experience of more than 30 years in its operations team in the Zambian Insurance industry. We are premised on developing risk solutions to help businesses manage their risks to enhance growth and profitability, our expertise covers a full spectrum of the insurance. Triumph has adopted and embraced a client- centricity strategy and operating model; we are and will always be identified by this model as our core competence which will help enhance the well being of our client’s businesses and individual sustainability.